Loyalty Programs That Don't Confuse Your Customers
Loyalty programs are one of the most powerful ways to keep your customers satisfied without having to run aggressive discount campaigns. At the same time, many consumers cite frustration when it comes to loyalty programs because of the confusing reward and redemptions rules. We have a proven track record of setting up and scaling loyalty programs that add to the customer experience, not detract.
20% of your current customers will make up 80% of your company's future revenue.
A 5% increase in customer retention increases profits by 25% to 95%.
71% of loyalty program members say that their membership is an important part of their relationship with the sponsoring brand.
Partnering with Electriq for your Loyalty Program will:
Setup Program
We'll get you setup with a simple but motivating points system that engages customers.
Increased Customer Retention
We'll help retain your existing customers by making them feel appreciated, and reward your best customers with VIP perks.
Increase Revenue & Sales
Our Loyalty Program will drive increase revenue and sales through tiered points rewards systems and gift cards.
Our Loyalty Program Process
We have a loyalty program roadmap to enhance your customer experience.
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Analysis
We'll analyze your existing loyalty program (if you have one) and bring best practices and our vast expertise from our other client programs to the table.
Step 1
Step 2
Strategize
We'll collaborate with your team to layout which loyalty building strategies make the most sense and how we'll integrate the loyalty program into your existing marketing efforts.
Set Up
We'll get you set up on one of our preferred loyalty programs, integrate into your existing ecommerce shopping cart and account, develop email triggers, segments, and a points-based system.
Step 3
Step 4
Performance Analysis
We'll review important loyalty KPI metrics, including revenue, on a month over month basis to help us optimize and iterate off our successes.
Want the first two steps for free with zero commitment?
Get a Proposal
You'll receive an in-depth audit of your:
Loyalty Program Recommendations
We've scoped and worked with all of the top loyalty programs on the market. We'll provide our top 3 recommendations to you based on your business needs and goals.
Workflow Analysis
How are you incorporating your loyalty program into your customer lifecycle journey? We'll provide insights into where we see areas for improvement, bringing fresh ideas to the table.
Strategy Analysis
Is there a gap in your strategy? We've got you covered. Let's see how your strategy could be performing better.
Loyalty Program Health Analysis
We'll dive into your key loyalty program analytics to asses the health of your program.
